A:
Based on consumer surveys, the best company for
homeowners insurance in 2014 is Amica Mutual. Present and past insurance
customers were asked to grade their policies and experiences based on
overall satisfaction, policy offerings, price, billing and payment,
customer interactions and the claim process. Their responses ranked home
insurance companies on a scale of one to five in each of these
categories, with five being the highest rating.
Along with Amica, only one other homeowners insurance company received a five-star ranking in overall satisfaction, and that was Auto-Owners Insurance. However, Auto-Owners received four stars in three categories, while Amica received a solid five stars in every category. Surprisingly, only one other insurer received five stars in any category.
Automobile Club of Southern California was the only company besides the top two companies to receive five stars in any category. Automobile Club customers gave it a five-star rating in the category of price or insurance rates. Geico, Mercury and The Hartford also earned at least four stars for insurance rates. For shoppers who are focused on finding the best prices for their homeowners insurance policies, these four companies along with Amica and Auto-Owners have some of the strongest track records.
However, in overall satisfaction, American Family, Erie Insurance and State Farm received four stars, giving these companies the best overall satisfaction ratings of any companies besides Amica and Auto-Owners. American Family also had high scores in the categories of policy offerings, customer service and claims. Erie ranked on with policy offerings, price, billing and payments and customer interactions. State Farm had its highest scores in policy offerings, billing and customer interaction.
When ranked based on their policy offerings, Automobile Club of
Southern California had four stars. This ranking puts this insurer in
league with Amica, Auto-Owners, American Family, Erie and State Farm in
this category. Automobile Club of Southern California also earned four
stars on billing and payments. In this category, this insurer is
surrounded by Amica, Auto-Owners, Erie and State Farm.
The insurance claims process is not something that every customer goes through, but customers who have made claims on their homeowners insurance policies only give a few companies top marks in this category. Amica received five stars followed by American Family and Auto-Owners with four stars each. Several companies received three-star rankings, including Automobile Club of Southern California, COUNTRY, CSAA Insurance Group, Erie Insurance, Farmers, GEICO, MetLife, Nationwide, Safeco, State Farm, the Hartford and Travelers.
Other insurers that made the list of best insurance policies include Allstate, Liberty Mutual and The Hanover. Allstate and Liberty Mutual received three or two stars in most categories. Three stars indicates "better than most," while two stars indicates "about average." The Hanover received two stars in every category, making it the worst of the best.
Along with Amica, only one other homeowners insurance company received a five-star ranking in overall satisfaction, and that was Auto-Owners Insurance. However, Auto-Owners received four stars in three categories, while Amica received a solid five stars in every category. Surprisingly, only one other insurer received five stars in any category.
Automobile Club of Southern California was the only company besides the top two companies to receive five stars in any category. Automobile Club customers gave it a five-star rating in the category of price or insurance rates. Geico, Mercury and The Hartford also earned at least four stars for insurance rates. For shoppers who are focused on finding the best prices for their homeowners insurance policies, these four companies along with Amica and Auto-Owners have some of the strongest track records.
However, in overall satisfaction, American Family, Erie Insurance and State Farm received four stars, giving these companies the best overall satisfaction ratings of any companies besides Amica and Auto-Owners. American Family also had high scores in the categories of policy offerings, customer service and claims. Erie ranked on with policy offerings, price, billing and payments and customer interactions. State Farm had its highest scores in policy offerings, billing and customer interaction.
The insurance claims process is not something that every customer goes through, but customers who have made claims on their homeowners insurance policies only give a few companies top marks in this category. Amica received five stars followed by American Family and Auto-Owners with four stars each. Several companies received three-star rankings, including Automobile Club of Southern California, COUNTRY, CSAA Insurance Group, Erie Insurance, Farmers, GEICO, MetLife, Nationwide, Safeco, State Farm, the Hartford and Travelers.
Other insurers that made the list of best insurance policies include Allstate, Liberty Mutual and The Hanover. Allstate and Liberty Mutual received three or two stars in most categories. Three stars indicates "better than most," while two stars indicates "about average." The Hanover received two stars in every category, making it the worst of the best.
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1 comment :
Insurance is the equitable transfer of the risk of a loss, from one entity to another in exchange for payment. It is a form of risk management primarily used to hedge against the risk of a contingent, uncertain loss. An insurer, or insurance carrier, is a company selling the insurance; the insured, or policyholder, is the person or entity buying the insurance policy. The amount of money to be charged for a certain amount of insurance coverage is called the premium. Risk management, the practice of appraising and controlling risk, has evolved as a discrete field of study and practice.
The transaction involves the insured assuming a guaranteed and known relatively small loss in the form of payment to the insurer in exchange for the insurer's promise to compensate (indemnify) the insured in the case of a financial (personal) loss. The insured receives a contract, called the insurance policy, which details the conditions and circumstances under which the insured will be financially compensated.
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